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api-gateway is dropping 47% of requests because its connection pool to auth-service is exhausted. auth-service P99 latency jumped from 45ms to 4.2s at 14:06 UTC, holding gateway threads open until they time out. Whether this is auth-service itself or its dependencies needs a check on the identity-provider call chain.

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Reduce payments-api timeout to 3000ms
#2092 opened by @alex · 3 commits
Reduce payments-api timeout to 3000ms
#2092 · @alex
This timeout change conflicts with a downstream dependency. Estimated impact: 0 pods affected, ~0 req/min.
Deployment impact preview
Affected services
Why this breaks
3000ms is below the P99 latency of features.example.com (3.4s). This call will time out under normal load.
Historical precedent
Same change pattern caused incident #2697 on Mar 14 — 47 min outage.
Keep the timeout at 5000ms and add a circuit breaker for features.example.com.

