ALERT INTELLIGENCE

Eliminate alert noise. Catch issues before they escalate.

Traversal continuously analyzes every alert, using historical behavior and cross-system relationships to prioritize by business impact and severity, surfacing only what actually warrants action.

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Prioritized by impact, not just volume.

Alerts are ranked by business impact, not just noise or frequency.

Workers

● 12 Alert WorkersDeploy new Worker

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⌄ All Workers 8 / 12

Worker type: Alert Updated: Last 48h Severity: All Sort: Updated

Updated

Impact

Name

WorkerUpdatedStatusSummary

#alerts-payments

7 minutes ago

Urgent

Only 3 fires, but checkout authorizations are failing for customers in 2 regions. Investigation running.

›

#alerts-k8s-prod

1 minute ago

Stable

214 fires today, all node-pressure flaps during autoscale. No customer impact; grouped into one thread.

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#alerts-database

6 minutes ago

Attention

Replica lag on orders-db is climbing and has gone 22 minutes without an owner. Watching it.

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#alerts-api-gateway

2 minutes ago

Stable

96 fires from two partner integrations over quota. Not customer traffic.

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#alerts-risk-engine

18 minutes ago

Attention

Three new fires hit the same scoring queue this morning. A pattern, not noise.

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#alerts-network

12 minutes ago

Stable

BGP flaps match Thursday's planned peering upgrade. Nothing to do yet.

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#alerts-observability

4 minutes ago

Stable

Heartbeat checks healthy. 12 duplicate fires grouped.

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#alerts-cards

41 minutes ago

Stable

Decline monitor is quiet, but its threshold predates a 3x traffic increase.

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Learns what's normal for your systems.

Historical behavior and cross-system relationships separate real signals from noise automatically.

All Traversal Workers

#alerts-payments

ScheduleEdit worker

StableUpdated today at 9:05 AM

Two fires this morning, both the weekday warm-up spike. Grouped into one thread; nobody was paged.

Alert Worker's Scratchpad WORKER-MAINTAINEDUpdated 2m ago

Current State

Quiet. The only fires today match the weekday warm-up after the 9:00 deploy window, which this channel has seen on 31 of the last 31 weekdays.

Latest Updates

11:42: card-auth timeouts at 0.9% with no card-processor incident, while ledger-db writes slowed in the same minute. These two have never moved together before. Investigating.
9:04: p99 latency fire grouped with the warm-up thread. Same shape as the last 31 weekdays.
1:12: Nightly settlement raised queue depth, as it does every night.

Activity feedPrivate chat

Traversal Alert Worker1:12 AM

Nightly settlement queue depth is up, as it is every night. Nothing to do.

Alertmanager9:04 AM

[Firing] p99 latency high
payments-api · 910ms (threshold 750ms)

Traversal Alert Worker9:04 AM

This is the weekday warm-up after the 9:00 deploy window. It has fired at this time on 31 of the last 31 weekdays and clears by 9:20. Grouped into one thread; not paging anyone.

Alertmanager11:42 AM

[Firing] card-auth timeout rate
card-auth · 0.9% (threshold 0.5%)

Traversal Alert Worker11:42 AM

This one is different. card-auth timeouts have only crossed 0.5% during card-processor incidents, and there is none today. ledger-db write latency rose in the same minute, which these two systems have never done together. Investigating now and flagging the payments team.

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Fixes noisy alerts at the source.

When an alert keeps firing with nothing actually wrong, Alert Workers draft a fix for it, so the same noise doesn't return.

All Traversal Workers

#alerts-checkout

ScheduleEdit worker

StableUpdated today at 11:04 AM

No customer impact today. Most of the noise in this channel comes from one monitor, and a fix is drafted.

Alert Worker's Scratchpad WORKER-MAINTAINEDUpdated just now

Current State

Quiet. 14 fires today, none of them customer-facing.

Worth Fixing

checkout-latency monitor: 11 of today's 14 fires, every one a flap around its threshold. Threshold change drafted, needs an approver.
cart-abandon monitor: threshold hasn't moved since 2023 while traffic roughly tripled, so a real drop would likely slip under it.

Activity feedPrivate chat

Alertmanager · checkout-latency firing 762ms · 10:41

Alertmanager · checkout-latency resolved · 10:43

Alertmanager · checkout-latency firing 755ms · 10:58

Alertmanager · checkout-latency resolved · 11:00

Alertmanager · checkout-latency firing 758ms · 11:03

Traversal Alert Worker11:04 AM

11 of today's 14 fires came from this one monitor flapping around 750ms. Checkout p99 has sat between 700 and 780ms all week with no customer impact, so the threshold is the problem, not the service.

Threshold change drafted

checkout-latency: > 750ms for 1m → > 900ms for 10m

Backtested on 90 days: still catches all 3 real incidents this quarter.

Priya Nair approved the threshold change · 11:06 AM

Traversal Alert Worker11:06 AM

Applied. This monitor should drop from ~11 fires a day to about one a week, and it will still page for the kind of incidents it caught this quarter.

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CUSTOMER PROOF

500K+

Alerts triaged autonomously every month

$10M

Projected annual savings from this capability alone

PepsiCo autonomously triages 500K+ alerts monthly with Traversal and projects $10M in annual savings from this capability alone.

Customer Story

Prioritized by impact, not just volume.

Learns what's normal for your systems.

Fixes noisy alerts at the source.

Ready to put AI to work?