Introducing Traversal for Microsoft Teams

Incidents don't wait for you to switch tools. When something breaks, the first conversation usually happens wherever your team already is. For a large share of enterprise engineering and operations organizations, that’s Microsoft Teams.

Traversal already lives in Slack and writes into ServiceNow. Today, we’re introducing Traversal for Microsoft Teams. Mention @Traversal in a channel, and get the full AI SRE agent–from evidence-backed root cause to postmortem–right where you are. 

Book a demo.

Traversal Workers, now in Teams

Traversal Workers automatically joins any new incident channel in Teams and starts working the moment it’s in the room, staying until it nails the fix. No one has to remember to add it or trigger it manually. It's your superintelligent teammate, deciding for itself when to engage and when to stay quiet, so no one has to remember to trigger it mid-incident. It errs toward silence: it surfaces findings only when they're worth the room's attention, and tags the right people instead of paging everyone. It keeps its read on the incident current as the picture shifts, instead of posting once and going stale.

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What it's like to work with Traversal in Teams

Traversal streams its reasoning as it investigates, so you're watching it work instead of watching a spinner, and it replies in threads, keeping findings attached to the incident they belong to. When the incident closes, the Worker leaves a draft postmortem right in the channel: timeline, root cause, prevention suggestions.

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Installing takes only a few minutes, and stays scoped

A Teams admin installs the Traversal bot into your tenant. Traversal captures data only from the channels and conversations where the bot can be used.

If you're already a Traversal customer, connecting Teams doesn't change anything about how your investigations work. It just gives your team another place to start one. Full setup and data-handling details are in our Microsoft Teams security documentation.

Want to see Traversal investigate in your own Teams workspace? Book a demo.